Policy of Compliance
Third Party Websites
Chromatic, in common with many web site operators, may use standard technology called “cookies” on its website(s). Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the sites may not function properly if you do so.
What is Personal Information?
Questions & Answers
1. Who is responsible for the personal information that we collect?
For the purpose of data protection law, Chromatic is the data controller in respect of the personal information that we collect and use as part of our business activities. This is because we dictate the purpose for which your personal information is used and how we use your personal information.
2. What personal information do we collect?
While some of the information collected is required for business activity purposes, other information is voluntarily given by the individual. The type of personal information that Chromatic may collect could include, but is not limited to, the following:
- Your full name, address, phone, fax and email contact information;
- Information about your employment such as employer name, title, address and the industry of your employer;
- Payment or bank information; and
- Any other information relating to you (or other individuals) which you may provide to us.
Sensitive or Special Categories of Information
Some jurisdictions consider some personal information particularly sensitive or special. Chromatic only collects this data when voluntarily given by an individual. Chromatic does not share this information with third parties. Such information may include the following:
- Date of birth and
- Ethnicity, nationality, gender and other demographic information.
3. How do we obtain your personal information?
As noted above, we may collect information from you in the course of your business relations with Chromatic. We may collect information from you when you contact or communicate with us. We gather information about you when you provide it to us, or interact with us directly, for instance engaging with our staff.
4. How do we use the personal information we collect?
Chromatic collects personal information for the following principal purposes. We have also set out below the legal basis (as described in data protection law) that we rely on to justify this use of your personal information.
|To perform our obligation, if any, to you or to receive the benefits of your obligation, if any, to us;||For our legitimate business purposes to perform a contract between you and us;|
|To communicate with you and to respond to questions that you have raised with us;||For our legitimate business purposes (i.e., the provision of the Chromatic services or receipt of your products and services);|
|To process your payment for Chromatic services, products and events or our payment to you for your products and services; and||For our legitimate business purposes (i.e., the provision of the Chromatic products or services or our receipt of your products or services); and|
|To protect and enforce our legal rights.||For our legitimate business purposes and for compliance with legal obligations to which we are subject.|
5. Who do we share your personal information with?
Chromatic reserves the right to disclose and/or transfer personal information to a third party if Chromatic has reason to believe that disclosing personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Chromatic’s rights or property, or anyone else who could be harmed by such activities. Additionally, Chromatic may disclose personal information in response to a subpoena, warrant or other court order, or when we believe in good faith that a law, regulation, subpoena, warrant or other court order requires it (or authorizes us to do so), or to respond to an emergency situation.
Chromatic reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Chromatic, or of any of the business of Chromatic or an affiliate thereof, in order for you to continue to do business with the third party.
We may share information within Chromatic affiliated entities. We may share your information with company advisors, such as accountants and lawyers, who assist us in carrying out our business activities.
Chromatic may share personal information with third parties engaged to assist Chromatic in providing services to, or receiving services from, you or to carry out one or more of the purposes described above. These service providers are prohibited from using your personal information for any purpose other than to provide this assistance and would be contractually required to protect personal information disclosed by Chromatic and to comply with the general privacy principles. For example, we may use a service provider to process payment information. When and if we use service providers we provide limited access to your information so that such service provider can perform the tasks on our behalf.
6. What are your rights, including removing, correcting or updating personal information?
If you have any concerns regarding how Chromatic discloses or uses your information, or if you wish to access, correct or update personal information, we will endeavor to correct, update or remove the personal data you have given us upon your request in the manner set forth below.
7. How do we protect your personal information and how long will we retain your personal information?
Chromatic endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to protect your personal information from loss and unauthorized access, copying, use, modification or disclosure. Except as otherwise permitted or required by applicable law or regulatory requirements, Chromatic endeavors to retain your personal information only for as long as it believes is necessary to fulfill the purposes for which the personal information was collected (including, for the purpose of meeting any legal, accounting or other reporting requirements or obligations). We may, instead of destroying or erasing your personal information, make the information anonymous such that it cannot be associated with or tracked back to you.
8. How do you contact us with questions, concerns or complaints?
We will endeavor to acknowledge receipt of any complaint within five (5) business days and will endeavor to provide you with a written response within thirty (30) days of receipt of your complaint. There may be instances where this is not possible due to the contents of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time.
Issued: February 2020.